STUDENT ACCOUNT FAQs
Getting Started
- How do I start a discussion in the Student Teahouse?
- How do I change my profile photo in the Student Teahouse?
- Can I pre-submit questions for the live Q&A webinars?
- Does this course certify me to work as a clinical or professional herbalist?
- Can you tell me more about the Student Teahouse?
- Do you have worksheets that go with the videos you are teaching?
Billing and Subscriptions
- How do I delete my credit card on file?
- Can I transfer to another program?
- How do I change or update my payment information?
- When will my card be charged?
- How many payments do I have left?
- How can I find my invoice?
Troubleshooting
- Why is my program locked?
- Why is my registration is not going through?
- I registered with the wrong email. How can I update my email address?
- I didn't receive a confirmation email after enrolling. How do I receive my login information?
- Why can't I download?
- I have two accounts with different emails. How can I combine multiple accounts under different emails?